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Journal Articles.

40. Kim, S., & Tam, L. (accepted for publication). Coping with bilateral issues: Chain effects of problem recognition and blame attribution on negative sentiment and negative megaphoning. International Journal of Strategic Communication. https://doi.org/10.1080/1553118X.2024.2406203  (Scimago: Q1)

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39. Kim, S., & Tam, L. (2024). Unpacking publics’ disengagement and information behaviors: Roles of psychological distance, feasibility and desirability in an environmental sustainability issue. Public Relations Review, 50(4), 102491. https://doi.org/10.1016/j.pubrev.2024.102491  (Scimago: Q1)

 

38. Tam, L., Lee, H.^, & Kim, J.-N.^ (2024). Conspiratorial thinking in the workplace: How it happens and why it matters. Journal of Communication Management. https://doi.org/10.1108/JCOM-12-2023-0139 (Scimago: Q1)

  • ^International collaborators

  • An industry dataset was used. 

  • Preprint on ResearchGate.

 

37. Tam, L., Chon, M.^, & Kim, J.-N.^ (2024). Country-of-origin relationship (CoOR): A relational approach to understanding the association between a multinational company in crisis and its country of origin. International Journal of Strategic Communication, 18(3), 189-207. https://doi.org/10.1080/1553118X.2024.2313644  (Scimago: Q1)

 

36. Tam, L., & Lee, H.*^ (2024). From conspiracy orientation to conspiracy attribution: The effects of institutional trust and demographic differences. American Behavioral Scientist, 68(10), 1395-1141. https://doi.org/10.1177/00027642231174330 (Scimago: Q1)

 

35. Tam, L., & Kim, S. (2023). Understanding conspiratorial thinking (CT) within public relations research: Dynamics of organization-public relationship quality, CT, and negative megaphoning. Public Relations Review, 49(4), 102354. https://doi.org/10.1016/j.pubrev.2023.102354  (Scimago: Q1)

 

34. Kim, S., Tam, L., & Taylor, M. (2023). Understanding who is blamed for COVID-19: Dynamics of conspiratorial beliefs, blame attribution, perceived economic threat, and consumer ethnocentrism. International Journal of Strategic Communication, 17(5), 496–512. https://doi.org/10.1080/1553118X.2023.2235332  (Scimago: Q1).

 

33. Tam, L., Mehta, A., & Goodlich, H.* (2023). Towards greater integration in media planning: Decision-making insights from public relations professionals. Journal of Marketing Communications, 29(1), 26-45.  https://doi.org/10.1080/13527266.2021.1986740  (Scimago: Q1)

 

32. Chon, M.-G.^, Kim, J.-N.^, & Tam, L. (2022). From messaging to behavioral strategy: Constructing a model of relationship- and action-focused crisis communication principles. International Journal of Communication, 16, 2103–2125. https://ijoc.org/index.php/ijoc/article/view/18185 (Scimago: Q1)

 

31. Kim, S., Tam, L., & Bach, S.^ (2022). Understanding start-up employees’ communicative behaviors on an employer review website: A comparison of TikTok and Snapchat. International Journal of Strategic Communication, 16(2), 291–312. https://doi.org/10.1080/1553118X.2021.2011732 (Scimago: Q1)

 

30. Tam, L., Kim, J.-N.^, Grunig, J. E.^, Hall, J. A.^, & Swerling, J.^ (2022). In search of communication excellence: Public relations’ value, empowerment, and structure in strategic management. Journal of Marketing Communications, 28(2), 183–206. https://doi.org/10.1080/13527266.2020.1851286 (Scimago: Q1)​

  • ^International collaborators 

  • Industry datasets were used.

  • “Extremely highly cited" on Dimensions.

  • Preprint on ResearchGate.

 

29. Mathews, S., Prentice, C., Tsou, A.*, Weeks, C., Tam, L., & Luck, E. (2022). Managing eWOM for hotel performance. Journal of Global Scholars of Marketing Science, 32(3), 331–350. https://doi.org/10.1080/21639159.2020.1808844  

 

28. Tam, L., & Ayhan, K. J.^ (2021). Evaluations of people, affection, and recommendation for a host country: A study of Global Korea Scholarship (GKS) recipients. Politics & Policy, 49(6), 1292-1307. https://doi.org/10.1111/polp.12438 (Scimago: Q2)

  • ^International collaborator

  • This was an industry-funded project.

  • Awarded “Top cited article 2020-21” and “Top cited article 2021-22” by Wiley

  • “Extremely highly cited" on Dimensions. 

  • Preprint on ResearchGate. 

 

27. Tam, L., Choi, S.-H.^, & Kim, J.-N.^ (2021). Reconceptualizing the self-efficacy construct in public relations research: The case of sojourners and their communicative behaviors. Public Relations Review, 47(4), 102090. https://doi.org/10.1016/j.pubrev.2021.102090  (Scimago: Q1)

 

26. Chon, M.-G.^, Tam, L., & Kim, J.-N.^ (2021). Effects of organizational conflict history and employees’ situational perceptions of COVID-19 on negative megaphoning and turnover intention. Journal of Communication Management, 25(3), 298–315. https://doi.org/10.1108/JCOM-10-2020-0114 (Scimago: Q1)

 

25. Tam, L., Tyquin, E.*, Mehta, A., & Larkin, I. (2021). Determinants of attitude and intention towards private health insurance: a comparison of insured and uninsured young adults in Australia. BMC Health Services Research, 21(1), 246. https://doi.org/10.1186/s12913-021-06249-y (Scimago: Q1)

 

24. Mehta, A. M., Liu, B. F.^, Tyquin, E.*, & Tam, L. (2021). A process view of crisis misinformation: How public relations professionals detect, manage, and evaluate crisis misinformation. Public Relations Review, 47(2), 102040. https://doi.org/10.1016/j.pubrev.2021.102040  (Scimago: Q1)

 

23. Tam, L., & Kim, S. (2021). What is the power of balancing power? Exploring perceived discrepancy in relational power and its effects. International Journal of Communication, 15, 320–342. https://ijoc.org/index.php/ijoc/article/view/15575 (Scimago: Q1)

 

22. Tam, L., Burns, K.#, & Barnes, K.* (2021). Responsibilities and capabilities of health engagement professionals (HEPs): Perspectives from HEPs and health consumers in Australia. Health Expectations, 24(1), 111–120. https://doi.org/10.1111/hex.13155  (Scimago: Q1)

 

21. Tam, L., & Kim, S. (2020). The power of sharing power: Presidential character, power mutuality, and country reputation. Public Relations Review, 46(5), 101977. https://doi.org/10.1016/j.pubrev.2020.101977  (Scimago: Q1)

 

20. Mehta, A. M., Tam, L., Greer, D. A., & Letheren, K. (2020). Before crisis: How near-miss affects organizational trust and industry transference in emerging industries. Public Relations Review, 46(2), 101886. https://doi.org/10.1016/j.pubrev.2020.101886 (Scimago: Q1)

 

19. Choi, S.-H.^, Tam, L., Ayhan, K. J.^, & Lee, D.-M.^ (2019). Why and how do sojourners talk about Macao? Effects of perceived risk and expected benefit. Asian International Studies Review, 20(2), 29–51. https://doi.org/10.16934/isr.20.2.201912.29  (Scimago: Q2)

 

18. Tam, L. (2019). Interpersonal approaches to relationship building: diplomat as a human agent of public diplomacy. Place Branding and Public Diplomacy, 15(2), 134–142. https://doi.org/10.1057/s41254-018-0101-2 (Scimago: Q2)

 

17. Tam, L., & Kim, J.-N.^ (2019). Who are publics in public diplomacy? Proposing a taxonomy of foreign publics as an intersection between symbolic environment and behavioral experiences. Place Branding and Public Diplomacy, 15(1), 28–37. https://doi.org/10.1057/s41254-018-0104-z (Scimago: Q2)

 

16. Tam, L. (2019). Share of voices in corporate social responsibility (CSR) news: A comparison of sources used in press releases and news coverage. Corporate Communications: An International Journal, 24(1), 128–142. https://doi.org/10.1108/CCIJ-04-2018-0053 (Scimago: Q1/Q2)

 

15. Tam, L., & Kim, J.-N.^ (2019). Social media analytics: how they support company public relations. Journal of Business Strategy, 40(1), 28–34. https://doi.org/10.1108/JBS-06-2017-0078  (Scimago: Q2)

 

14. Kim, S., Tam, L., & Bach, S.^ (2018). Understanding the effects of perceived ethics failure, compassionate leadership, and communication strategy on anti-government sentiment. Journal of Public Affairs, 18(4), e1848. https://doi.org/10.1002/pa.1848 (Scimago: Q2)

 

13. Choi, S.-H.^, Tam, L., Kim, J.^, & Kim, J.-N.^ (2018). Effects of three variables on tourists’ information behaviors about Macao. Tourism Analysis, 23(3), 415–420. https://doi.org/10.3727/108354218X15305418667039 (Scimago: Q2)

 

12. Tam, L., Kim, J.^, & Kim, J.-N.^ (2018). The origins of distant voicing: Examining relational dimensions in public diplomacy and their effects on megaphoning. Public Relations Review, 44(3), 407–418. https://doi.org/10.1016/j.pubrev.2018.04.005 (Scimago: Q1)

 

11. Tam, L., & Lee, Y.*^ (2018). The interplay between nationalism and public diplomacy: Examining nationalist publics’ communicative behaviors during an international dispute. Place Branding and Public Diplomacy, 14(4), 225–233. https://doi.org/10.1057/s41254-017-0075-5 (Scimago: Q2)

 

10. Tam, L., & Kim, S.^ (2017). Nationalism and international disputes in China Implications for transnational corporations as corporate diplomats. Journal of Asian Pacific Communication, 27(2), 248–265. https://doi.org/10.1075/japc.27.2.06tam (Scimago: Q2)

  • ^International collaborator

  • “Highly cited" on Dimensions. 

  • Used in the course syllabus for MEJO 846 International Communication Seminar at the University of North Carolina-Chapel Hill in 2019 according to Open Syllabus. 

  • Preprint on ResearchGate. 

 

9. Kim, S.^, Tam, L., Kim, J.-N.^, & Rhee, Y.^ (2017). Determinants of employee turnover intention: Understanding the roles of organizational justice, supervisory justice, authoritarian organizational culture and organization-employee relationship quality. Corporate Communications: An International Journal, 22(3), 308–328. https://doi.org/10.1108/CCIJ-11-2016-0074  (Scimago: Q1/Q2)

 

8. Tam, L., & Kim, J.-N.^ (2017). Conceptualising and measuring relationship as public diplomacy outcome: development of the Relationship Assessment of Diplomatic Interaction Outcome (RADIO) scale. Communication Research and Practice, 3(3), 215–232. https://doi.org/10.1080/22041451.2017.1275252 (from 2019-20 Scimago: Q1/Q2)

 

7. Tam, L., & Huang, P.^ (2016). Organisational crises in the media: Crisis response strategies and news coverage. Asia Pacific Public Relations Journal, 17(1), 78–90.

  • ^International collaborator​

  • Full paper on ResearchGate. 

 

6. Tam, L. (2016). Global public relations and the crisis of unethical journalism in the United Kingdom. Romanian Journal of Sociological Studies, 1, 29–42. https://journalofsociology.ro/wp-content/uploads/2016/09/03-ArtLisa.pdf

 

5. Tam, L., & Khosla, R. (2016). Using assistive social robots in health settings: Implications of personalization for human-machine communication. Communication+1, 5, Article 9. https://doi.org/10.7275/R5M043BC

 

4. Kim, S., Kim, J.-N.^, & Tam, L. (2016). Think socially but act publicly: refocusing CSR as corporate public responsibility. Journal of Public Affairs, 16(1), 91–104. https://doi.org/10.1002/pa.1560 (Scimago: Q2)

  • ^International collaborators​

  • “Highly cited" on Dimensions. 

  • Used in the course syllabus for ACCT325 Corporate Sustainability Accounting and Reporting class at the University of Otago in New Zealand in 2016 according to Open Syllabus. 

  • Preprint on ResearchGate. 

 

3. Tam, L. (2016). Corporate social responsibility (CSR) services: What are public relations agencies selling? Electronic Journal of Business Ethics and Organization Studies, 21(1), 26–34. http://ejbo.jyu.fi/pdf/ejbo_vol21_no1_pages_26-34.pdf

 

2. Tam, L. (2015). News about corporate social responsibility (CSR): the interplay of intermedia agenda setting influences between corporate news releases and press coverage. Asian Journal of Business Ethics, 4(2), 117–130. https://doi.org/10.1007/s13520-015-0046-y (from 2022-23 Scimago: Q1/Q2)

 

1. Kim, S., Kim, J.-N., Tam, L., & Kim, G. T.^ (2015). Inquiring into activist publics in chronic environmental issues: Use of the mutual-gains approach for breaking a deadlock. Journal of Public Affairs, 15(4), 404–422. https://doi.org/10.1002/pa.1554  (Scimago: Q2)

  • ^International collaborator

  • “Highly cited" on Dimensions. 

  • Used in the course syllabus for J617 Nonprofit Public Relations Theory class at the University of Oregon in 2015 according to Open Syllabus. 

  • Preprint on ResearchGate. 

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